Meet the Director - Instructor

As a former marketing representative for a major corporation, Jill Evans Kryston learned the importance of a professional image and the benefit of having good manners as she worked to develop positive customer relations.  Later, in an administrative position, Ms. Kryston discovered the need for effective communication and people skills as she dealt with customer service and conducted employee training seminars.   
 

During the course of raising three children Ms. Kryston held offices in several Parent Teacher Organizations.  She is a past-president of the Friends of the Library and has served on the Library Board of Directors. In addition to community service and church related activities, Ms. Kryston has co-chaired the annual Cancer Survivors Celebration of Northeastern Pennsylvania.  In each instance she learned the necessary dynamics required to possess and maintain successful leadership skills using the powerful principles of etiquette. 

While working in a high school guidance office Ms. Kryston noticed there was a general lack of common courtesies and respect among the students.  Having always been a believer in polite behavior, she saw a need and decided to embark upon a career to teach etiquette and protocol.  She began with a vision to reclaim civility in our society. 


 

Ms. Kryston earned certifications to teach etiquette to children and teens, and to teach adults and business professionals from The International School of Protocol.  Additionally, she holds copyrights to all of the School of Protocol’s instructional materials which she uses to customize courses to suit her client's needs. Ms. Kryston is insured and has all the Pennsylvania Child Clearances. She is a member of the Association of Practicing Consultants.

More than a job, Ms. Kryston is passionate about promoting good manners and helping others to create a positive first impression.  She once read a story to her children with a message that we should make the world a better and more beautiful place than we found it.  That story struck a lasting cord and hence, Ms. Kryston began her mission to make the world better by bringing back civility, one person at a time through her business, Defining Manners: A School of Contemporary Protocol. 

 

A School of Contemporary Protocol
Jill Evans Kryston, Director
Certified by The International School of Protocol
P.O. Box 1703 , Shavertown , PA 18708

Phone 570.696.3209 - Email information@DefiningManners.com

 
© 2008 Defining Manners. All rights reserved.